Computer Help for Older People: What Windows 10’s Retirement Means
If you’re still using a computer with Windows 10, we’ve got some important news for you—Microsoft is ending support on October 14, 2025.
What does that mean? Well, your computer won’t suddenly stop working, but it won’t be safe to use online anymore. There’ll be no more security updates, and no more help from Microsoft if something goes wrong.
But don’t worry—you’re not alone. We’re here to help you understand what’s going on and how to stay ahead of it all.
So, What Does “End of Support” Mean?
Microsoft’s “end of support” means your computer won’t get:
Security updates
Bug fixes
Official help from Microsoft
Your computer won’t stop working overnight, but it’ll be more vulnerable to viruses, scams, and software issues—especially if you use it for emails, banking, health appointments, or keeping in touch with family.
Why Older Adults Should Know About This
Most of our neighbors over 60 still use Windows 10. And hey—if it ain’t broke, why fix it, right?
But here’s the catch: after 2025, that reliable computer might become unsafe to use, especially if it’s connected to the internet. That can lead to:
🚨 Phishing scams
🚨 Slower performance
🚨 Programs that stop working
We’ve seen it happen, and it’s no fun. But the good news is: you’ve got options—and we can help you through them.
Option 1: Can I Upgrade to Windows 11?
You might be able to upgrade your computer to Windows 11 for free. But not every older device can handle it.
Here’s what we usually do for our clients:
Check the computer’s compatibility
Back up your photos and files
Upgrade you safely—without losing your stuff
Not sure what you’re using? We’ll gladly check it for you.
Option 2: It Might Be Time for a New Computer
Sometimes it’s just easier (and safer) to get a new device that comes with Windows 11 already installed.
The good news? Today’s laptops and desktops are:
✅ Faster
✅ Easier to use
✅ More affordable than ever
We’ll help you choose one that’s simple and senior-friendly—no upsells or tech talk, just honest advice from your neighborhood tech folks.
How Golden Age Tech Support Can Help
We’re not a call center or big-box store—we’re a local team who loves helping older adults feel confident with technology.
Here’s what we do:
Come to your home (or help over the phone if you prefer)
Check your Windows version and see what’s next
Upgrade or help you shop for a new device
Set everything up so it feels just right for you
Offer follow-ups, so you never feel left behind
📍 Serving in Denver
🌐 www.goldenagetechsupport.com
📞 Like a good neighbor, we’re just a call away!
FAQs
Do I have to throw away my computer in 2025?
No! But we don’t recommend using it online once it stops getting security updates.
Is Windows 11 hard to use?
Not really—it looks a lot like Windows 10, just a bit shinier and safer.
Will I lose my files if I upgrade?
Nope! We’ll back everything up and make sure it all stays where it should.
What if I don’t know how to check my computer version?
You’re not alone—we’ll check it for you and explain everything clearly.
How much does your service cost?
We offer fair, flat rates—no surprises. You can even call us to get a quote.
Do you help people with zero tech experience?
All the time! That’s our specialty. Patience and kindness are built in.
Final Thoughts: You’ve Got Time—and a Team Behind You
October 2025 might sound far off, but like any good plan, it’s better to start early and stay ahead. Whether you upgrade, replace, or just need to talk through it—we’ve got your back.
We believe older adults deserve tech help that’s patient, personal, and pressure-free.
So if you’re feeling a little unsure, don’t worry. Let us bring over a cup of calm, check out your setup, and guide you forward.
🧓 You’re not alone.
💻 Your computer doesn’t have to be confusing.
💬 And your friendly tech neighbors at Golden Age Tech Support are just a phone call away.