In-Home Tech Support for Seniors
Friendly, In-Home Tech Support for Seniors
We offer patient, one-on-one technology help designed around your needs — whether it’s setting up a new device, transferring data, troubleshooting, or learning how to use your technology with confidence.
Most services are billed at $100 for the first hour and $40 for each additional 30 minutes, with flexible options for in-home and remote support.
New Computer, Tablet or Smartphone Setup
Getting a new device should be exciting, not overwhelming. We’ll help you unbox, set up, and personalize your new computer, smartphone, or tablet so it works just the way you like it. That includes installing apps, connecting to Wi-Fi, adjusting settings for better visibility, and even syncing your email and contacts.
🔹 We’ll walk you through every step
🔹 We explain what each button and screen means
🔹 We make sure your device is secure and updated
🔹 We don’t leave until you feel comfortable using it
Whether it’s an iPhone, Android, iPad, or Windows PC—we make it make sense.
Data transfer, backup and migration
Upgrading to a new device? We’ll safely move your data like photos, contacts, emails, and documents from your old phone or computer to the new one. We also set up automatic backups so your digital memories are always protected.
🔹 Transfer photos, contacts, music, and files
🔹 Back up to an external drive or cloud service
🔹 Ensure nothing important is lost in the switch
🔹 Help you access your data across devices
No more guessing where your files went, everything stays right where you want it.
Virus removal and system repair
If your computer is running slowly, showing strange pop-ups, or acting “off,” you might have a virus or system issue. We’ll run a full checkup, remove harmful software, and get your device running like new again without trying to sell you things you don’t need.
🔹 Remove viruses, malware, and pop-ups
🔹 Speed up slow computers and tablets
🔹 Repair common system errors
🔹 Install trustworthy protection tools
We don’t just fix the problem, we explain what happened and how to prevent it next time.
Password help and account recovery
From email logins to online banking, passwords are the keys to your digital life, and they can be frustrating to manage. If you've forgotten a password, been locked out, or need help setting up secure login systems, we’ve got you.
🔹 Recover access to email, Apple ID, Google, Facebook, and more
🔹 Reset and update passwords across accounts
🔹 Set up secure, simple password systems
🔹 Teach you how to safely store login info
We make security simple, not stressful.
Personalized tech training
Technology is easier to use when it’s taught the right way patiently and without pressure. We offer custom tech tutoring to help you build confidence and learn what you want to learn, whether it's video calling family, organizing photos, or shopping online safely.
🔹 Clear, jargon-free explanations
🔹 Lessons designed around your needs
🔹 Hands-on practice and printed guides available
🔹 Help with phones, computers, tablets, smart TVs, and more
Learning tech doesn’t have to feel intimidating, we make it feel empowering.
General troubleshooting and reset services
Whether your printer won’t print, your email won’t load, or your Wi-Fi keeps dropping, we offer expert troubleshooting for all types of technology problems. No need to guess or Google, we’ll diagnose the issue and fix it on the spot whenever possible.
🔹 Fix device errors, crashes, and glitches
🔹 Restore Wi-Fi and printer connections
🔹 Reset devices while preserving your data
🔹 Offer simple, lasting solutions not band-aids
We bring clarity to confusion, and calm to digital chaos.
Windows 10 retirement support
Microsoft officially ended support for Windows 10, and that can leave you vulnerable if you're still using it. We’ll help you upgrade safely to Windows 11 (or another system), transfer your data, and get your computer running smoothly with the new setup.
🔹 Check if your computer is compatible with Windows 11
🔹 Handle the upgrade process without losing your files
🔹 Adjust settings so things feel familiar
🔹 Offer training on any new features
Stay secure and supported with expert help during the transition.
Explore our Pricing
Service Call
$100
For First Hour
Our initial service fee is $100, covering the first hour of your tech support session. During this time, we focus on addressing your primary tech concerns. In many cases, an hour is more than enough to resolve common issues.
Additional Time: $40 per 35 Minutes
If your service needs extend beyond the first hour, we charge an additional $40 for every subsequent 35-minute block. We always communicate with you before extending our service time, ensuring you're fully aware and approve any additional costs.
Remote Support
Free
For first 15 minutes
$15 for the first 15 minutes
$1.50 for each additional minute
Fast, flexible help by phone or secure screen-sharing.
Ideal for: Quick fixes, small questions, or guidance without an in-person visit.
Care Plans
Ongoing support
Essential Care Plan — $179/month
One 1-hour session each month + a 15-minute check-in, priority scheduling, and 10% off additional time.
Why choose it: Keeps your technology running smoothly with simple, steady support.
Complete Care Plan — $249/month
Two 1-hour sessions monthly + quarterly wellness check-ups, priority access, family coordination, and 10% off extra time.
Why choose it: A dedicated tech partner for continuous care, safety, and peace of mind.
Prepaid Punch Card — $500 for 6 hours
Hours never expire and can be used for in-home or remote support; time is rounded to the nearest 15 minutes.
Why choose it: Real savings and on-demand help without a monthly commitment — great for families or gifting.
Why Seniors Choose Our In-Home Tech Support
We take our time and explain things clearly
Technology can move fast, but learning does not have to. We explain everything in plain, everyday language and move at a pace that feels comfortable for you. There is no rushing, no pressure, and no expectation that you should already know how something works.
We are always happy to repeat steps, write things down, and answer every question before we leave, even if it takes a little extra time.
No confusing tech talk
Technology is already complicated enough without unfamiliar words and jargon. We avoid technical language whenever possible and explain things in a way that actually makes sense.
If a technical term does come up, we take a moment to explain what it means and why it matters, calmly and clearly, so nothing feels mysterious or overwhelming.
Friendly help from someone you can trust
Our technicians are chosen just as much for their kindness as their technical skills. We are respectful, approachable, and mindful that we are guests in your home.
Many of our senior clients tell us they feel at ease asking questions they were previously embarrassed to ask. That comfort matters to us, because learning happens best when you feel respected and relaxed.
Clear, honest pricing with no surprises
We believe trust starts with transparency. We explain pricing upfront in simple terms, with no hidden fees and no pressure to book more than you need.
You will always know what to expect before we begin, so you can feel comfortable and confident about your decision.
Many of our clients are retirees, grandparents, or family caregivers looking for dependable, in home tech help for seniors and peace of mind knowing that friendly, reliable support is always available when they need it.
Not sure what you need?
No problem — we’ll help you figure it out. Schedule a service or reach out with any questions.