Pricing
Service Call
$100
for the first hour
-
$40
for each additional 30 minutes
Whether you need help setting up a device, solving a technical issue, or getting one-on-one guidance, we come to you with patient, personalized support.
Most visits are completed within the first hour.
We handle everything from Wi-Fi and email issues to device setup, app support, security checks, and more.
Our goal is simple: make your technology feel clear, manageable, and stress-free.
Remote Support
$15
for the first 15 minutes
-
$1.50
for each additional minute
Remote support is ideal for quick questions, small fixes, and moments when you just need a little guidance without scheduling a full visit.
Most issues are resolved within the first 15–20 minutes.
Your time is billed fairly — only for the minutes you actually use.
Support is available by phone or secure screen-sharing.
If the issue turns out to require in-person help, we’ll tell you right away and apply the remote time toward your service call.
Remote sessions give you fast, flexible help whenever you need it — with the same patience, clarity, and care you expect from us.
Care Plans
Ongoing support
Essential Care Plan — $179/month
Steady, reliable monthly support.
Includes one 1-hour session, a 15-minute remote check-in, priority scheduling, and 10% off additional time.
Why choose it: Keeps your technology running smoothly all year with simple, predictable care.
Complete Care Plan — $249/month
Comprehensive, ongoing partnership.
Includes two 1-hour sessions each month, quarterly wellness check-ups, priority access, family coordination, and 10% off additional time.
Why choose it: Provides a dedicated tech partner for continuous support, protection, and peace of mind.
Prepaid Punch Card — $500 for 6 hours
Flexible support without a monthly commitment.
Hours never expire and can be used for in-home or remote sessions; rounded to the nearest 15 minutes.
Why choose it: Offers real savings and on-demand help — perfect for families or as a thoughtful gift.
Efficient Service
We take pride in our efficiency. Most of our visits are completed within the first hour, providing you with quick and effective solutions to your tech challenges.
No Hidden Fees
With Golden Age Tech Support, what you see is what you get. There are no hidden fees or surprise charges. We discuss all costs upfront, so you're always in the know.
Trip Charge
We may charge a trip fee to cover travel costs. For 2024, the IRS standard mileage rate is 65.5 cents per mile.
Example Calculation
For a 50-mile round trip, the calculation is:
Trip Charge = 50 miles x ¢70/mile = $35
Why This Charge Is Important
This fee ensures:
Prompt and equipped technician arrival.
Coverage of vehicle and travel expenses.
High-quality, convenient service.
Feel free to ask any questions about our trip charge or other pricing details.