Care Plans

1 hour of in-person support per month: Keep your devices running smoothly, set up Wi-Fi, or resolve tech issues ($100 value).
Three remote support sessions (20 minutes each): Get help via phone or video for apps, email, or more (60 minutes total, $90 value).
Additional remote support: $1.35/minute (10% off standard $1.50/minute, $81/hour).
Basic Legacy & Digital Planning consultation (remote): One 30-minute session per year to organize accounts and passwords ($45 value).
10% discount on extra services (e.g., new device setups, additional hours).
Total value: ~$235/month.
Perfect for: Seniors or families seeking reliable tech support with a touch of digital organization.

2 hours of in-person support per month: Comprehensive help for multiple devices or smart home setups ($140 value).
Four remote support sessions (25 minutes each): Extended support for complex tech needs (100 minutes total, $150 value).
Additional remote support: $1.275/minute (15% off standard $1.50/minute, $76.50/hour).
Comprehensive Legacy & Digital Planning (remote): Two 45-minute sessions per year to manage accounts, passwords, memories, and estate planning ($135 value).
Priority scheduling: Same-day or next-day booking, when available.
Biannual tech check-ups (in-person): 30-minute device and Wi-Fi optimizations twice a year ($8.33/month value).
15% discount on extra services.
Total value: ~$433.33/month.
Perfect for: Those wanting premium service, proactive tech care, and robust digital planning.

Purchase: $500 for 5.5 hours of service ($90/hour).
Flexibility: Use for in-person or remote support (remote billed in 30-minute increments, $45 per 30 minutes).
One free 15-minute remote session per month: Same as non-Care Plan members ($22.50 value).*
Additional remote support: $1.50/minute ($90/hour).
Bonus: Purchase $1000+ (11 hours), get a free 30-minute remote Legacy & Digital Planning consultation ($45 value).
Expiration: Hours remain valid indefinitely as long as you retain the physical punch card.
Perfect for: Families or caregivers wanting flexible support, or as a thoughtful gift for seniors.

*Non-Care Plan members receive one free 15-minute remote consultation per month.