Drop-In Tech Help

At Golden Age Tech Support, we know that everyone has unique needs and questions when it comes to technology. That’s why we offer Drop-In Tech Help sessions designed to provide hands-on, one-on-one assistance. Whether it’s setting up a smartphone, learning to make video calls, or navigating the internet safely, we’re here to make technology simple and enjoyable for you.

Event Overview:

  • Duration: 1-2 hours (flexible based on resident interest)

  • Format: One-on-One Tech Support in a friendly, welcoming environment

  • Location: Commons Area

How It Works:

  1. Warm Welcome (5 minutes):
    We’ll begin with a brief introduction to explain how the session will run. Residents can ask questions and share the tech challenges they’d like help with.

  2. One-on-One Personalized Support (1-2 hours):

    • Each participant will sit down with one of our tech experts for individualized guidance.

    • Ask up to three questions per turn (e.g., "How do I set up FaceTime?"), and our experts will provide practical, hands-on help.

    • If more questions arise, residents are welcome to rejoin the line for additional support.

Common Topics We Cover:

  • How to use smartphones, tablets, and other devices

  • Setting up and making video calls (Zoom, FaceTime, etc.)

  • Organizing photos, emails, or files

  • Creating strong passwords and staying safe online

  • Troubleshooting frustrating device issues

We adapt to each resident’s needs, so no question is too small or too complex.

What Makes This Event Special?

  • Personalized Attention: Every participant gets one-on-one support tailored to their needs.

  • Friendly and Flexible: No pressure, no rush – learn at your own pace in a relaxed setting.

  • Confidence Building: We help residents feel more comfortable and empowered to use their devices.

Flexibility and Follow-Up:

If there’s high demand, we’re happy to extend the session beyond the scheduled time to ensure everyone gets the help they need. Residents who want more in-depth support can schedule follow-up sessions with us for a discounted rate.

Schedule Your Session Today!

Contact us to bring Drop-In Tech Help to your community. Together, we’ll make technology easier and more accessible for everyone.